Privacy policy

Last Updated: September 15, 2023

At Firstwater Advisory FZ LLC, we protect and respect your privacy. This Privacy Policy describes how we collect, use, process, and disclose your data, per the General Data Protection Regulation (GDPR).

  1. Information About Us

    • Data Controller: Firstwater Advisory FZ LLC

    • Address: Office 404B Al Sahaa, Souk Al Bahar, Dubai, UAE

    • Email: hello@firstwater.ae

    • Designated Data Protection Officer: Dan Dimmock, Founder

  2. What Data We Collect

    We may collect and process the following data about you:

    • Identification information (e.g., name, email address, phone number).

    • Transactional data (e.g., purchase history).

    • Technical data (e.g., IP address, browser type).

  3. How We Use Your Data

    • To provide you with the services or information you request.

    • To process transactions.

    • To improve our services or website.

  4. Lawful Basis for Processing

    • Consent: We may process your data if you have given us explicit consent.

    • Legitimate Interests: We may process your data when necessary for our legitimate interests.

    • Contract: Processing might be necessary to fulfil a contract.

  5. Data Sharing and Transfers

    We may share your data with:

    • Service providers and partners.

    • Third parties for legal reasons.

    We will ensure any transfers outside of the European Economic Area are GDPR compliant.

  6. Data Retention

    We will only retain your data for as long as necessary to fulfil the purposes we collected it.

  7. Your Rights

    Under the GDPR, you have the right to:

    • Request access to your data.

    • Request correction of your data.

    • Request erasure of your data.

    • Object to processing of your data.

    • Request data portability.

    • Withdraw consent.

  8. Cookies

    Our website may use cookies. For more details, please refer to our Cookie Policy.

  9. Security

    We have implemented appropriate security measures to prevent your data from being accidentally lost, used, or accessed unauthorizedly.

  10. Changes to This Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

  11. Contacting Us

    If you have questions about this Privacy Policy or want to exercise any of your rights, please contact us at hello@firstwater.ae.